Challenges

  • Integrating multiple operations without glitches
  • Increasing productivity efficiency and accuracy for interpreter¬†bookings.

Solution

  • A state of the art, booking management system designed for handling, managing and coordinating interpreter requests and/or bookings.
  • It provides seamless integration with hospital & medical centre systems and simplifies scheduling of interpreters by language, date, and provides a analytical dashboard identifying booking life cycles with eporting tools for languages, clinics, sites, agencies, and interpreters with a single portal interface for all different users and roles within hospitals.

Results

A solution built on IBM Domino & XPages that manages bookings for interpreters (Interpreter Management System).

What they are saying

“Primaxis resolve problems efficiently and professionally. Excellent solutions and fantastic communication. Thank you Primaxis! “

Lyn Bongiovanni

Manager Language Services, Western Health

Who is Western Health?

Western Health

Location: Melbourne

Industry: Healthcare

Western Health provides a comprehensive, integrated range of services from its various sites; ranging from acute tertiary services in areas of emergency medicine, intensive care, medical and surgical services, through to subacute care and specialist ambulatory clinics.Employing nearly 6500 staff Western Health has a strong philosophy of working with its local community to deliver excellence in patient care.

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