Why use Primaxis system support?
- Lower in-house application maintenance/support costs.
- On-demand access to a team of skilled technical professionals.
- Guaranteed service levels.
- Flexible, individualised support programs.
- Improved reliability, availability and performance of infrastructure, databases and applications.
- Controlled, predictable costs.
Our Standard and Premium Support plans are designed to meet a range of needs, providing services ranging from management and administrative functions through to first and second line help desk support. System Administration and assistance can include:
- Domino Logs Audit
- Performance Monitoring
- Cleaning up of Domino Directory and Dead Mail
- Analysis of Mail routing and replication efficiency
- Software Patch Recommendation
- Domino SPAM Setting Analysis and Recommendation
- Virus Analysis and Recommendation
- Disk Space Movement Report
- Server and User Security Analysis and Recommendation
- Lotus Notes Application Performance Fine Tuning
- End user best practice setup recommendations
- Plus more!
All in guaranteed fast response times.